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Daysy
4.82 / 5.00
daysy.me
Rate

Daysy

daysy.me

logo

Very Good

4.76
356 votes
of here, ausgezeichnet.org
  • 5
    93.75%
  • 4
    0.00%
  • 3
    4.17%
  • 2
    0.00%
  • 1
    2.08%
Information:
4.73
Treatment:
4.76
Relationship of trust:
4.76
Friendlyness:
4.84

The overall rating: Very Good (4.76 / 5.00) is composed

  • EXCELLENT.org: Very Good (4.82 / 5.00 from 48 Reviews) view
  • Ausgezeichnet : Very Good (4.75 / 5.00 from 308 Reviews) view

Good Experiences (AI)

What the reviewers like
  • Excellent customer service
  • Easy to use product
  • Prompt and clear communication

Sentiment Analysis (AI)

Customer feedback sentiment
Positive: 26
Neutral: 1
Negative: 1
Daysy
Logo

Very Good

4.82 / 5.00
48 votes
Daysy

82418 Murnau a. Staffelsee

Imprint

Rate

Reviews on EXCELLENT.org

5.00/5.00
Ailimis
17.10.2024
Helped me with a tech issue
I felt fully supported, and the information I needed was given in a clear and understandable way. Very friendly and professional. I have never had a bad experience with daysy customer service.
Daysy reply:

5.00/5.00
Lindsey A.
16.09.2024
Stellar and Kind Customer Service
I have been using Daysy for 7+ years, and consistently have wonderful experiences with their customer service. Sensitive issues and questions can arise while using any form of birth control/fertility tracking, and emotions can run high. The representatives are always tactful, kind, and informative. I usually receive helpful responses within only a few hours of reaching out, which is of course appreciated. I only have great things to say about the customer service team at Daysy!
Daysy reply:

4.75/5.00
April Fry
05.09.2024
Amf
could not share the app they helped me
Daysy reply:

5.00/5.00
Sandra Wolfe
09.08.2024
Costumer service
I had a problem with my daysy and emailed them and they helped me fix it and later checked up on if it was still working.
Daysy reply:

5.00/5.00
Rebecca
02.08.2024
Great product & customer service
I love using Daysy to track my cycle — I wake up every morning excited and curious to see what my basal temperature is and what it means in parallel with what my body is experiencing.

I had some issues with the battery of my Daysy and thankfully their team looked into the issue and gave me a replacement.
Daysy reply:

5.00/5.00
Ays
06.07.2024
Excellent support
I received a prompt response with clear steps on how to correct the problem I was encoutering.
Daysy reply:

5.00/5.00
Georgina Ramos Gutierrez
05.07.2024
Cycle analysis
I had a very short cycle and sent an email. Catalina responded not only to one but several questions that I had. Great service
Daysy reply:

5.00/5.00
Cristina
14.06.2024
Great fertiity tracker
I have been using the Daysy device for 2 months and am very satisfied. It is easy to use and has predicted my period and ovulation times with ease.
Daysy reply:

5.00/5.00
ACM
14.06.2024
Excellent product and service
I’ve had the Lady Comp since 2018, with no issues.
Last month likely due to low battery and some pressing of buttons, my dates on the device went awry, and I was unable to change them to the correct date.
I emailed the parent company on a weekend, not expecting a reply until the following week at the earliest. I received a response the same day, and a likely solution to my issue (you cannot go back more than two days, so each day you have to go back until you reach the correct date).

They were professional and speedy, and I’m so glad the solution was a simple one, albeit outside of my knowledge at the time.
Daysy reply:

5.00/5.00
Kim
14.06.2024
Great
Product arrived just on time all in great condition. I really like how easy it is to use and I can’t wait till my first 3-4 cycles are up so I can’t finally start getting accurate readings. I’m pretty good at doing it first thing in the morning and great customer service.
Daysy reply:

5.00/5.00
CMW
06.05.2024
Issue with Daysy 2.0 battery
After going unused for several months, my Daysy would not charge or turn on. I reached out to Daysy to try and understand what could be done to fix my thermometer. I was so pleased with the level of customer service that I received. Daysy was responsive, timely, clear in their communication, and offered excellent options to ensure that I was taken care of. I appreciate their level of detail and focus on customer satisfaction.
Daysy reply:

5.00/5.00
Morgan
05.04.2024
Aided with Temp Issue on Device
I was able to send in my device to get tested, since it had been showing consistently low temperatures. They tested it and ended up sending me a new device within the week! Thank you so much!
Daysy reply:

5.00/5.00
Virginie
04.04.2024
Daisy
Merci beaucoup pour votre prise en charge très professionnelle, rapide et sympathique. Je ne peux que recommander.
Daysy reply:

5.00/5.00
Daniela Borja
15.03.2024
Very good service
Excellent service, they responded on time. The issue was resolved fast!
Daysy reply:

5.00/5.00
Paula
11.03.2024
Great and fast service!
I havent used my daysy in 3 years and I wanted to start using it again. I had stopped charging it so i needed a new battery. They where able to help me and be done in a matter of a week if no less which is amazing!! Thank you so much. Very kind service.
Daysy reply:

5.00/5.00
Tania
06.03.2024
daysy device
Excellent customer service !!!!
Daysy reply:

5.00/5.00
Joni Wallace
04.03.2024
Highly recommended!
This product paired with the Fertility Awareness Method (FAM) has brought me peace of mind and self-empowerment when it comes to tracking my fertility, getting pregnant, and better understanding my body. I highly recommend this product. It is worth every penny!
Daysy reply:

5.00/5.00
Katie
28.02.2024
Fantastic Customer Service!
I had to send my Daysy in as I ran into an issue with it not updating, and eventually, I couldn’t sync my data. I contacted CS through email, and conversed with a few ladies throughout the entire process. I sent my device in, which was much simpler than I initially thought it would be as they just have a PO Box. It only took them a few days and they were able to get it to update and sync with their test device. I received my Daysy a few days later, tried to get everything going again, but there was still an update pop-up showing each time I opened the app. I was advised to unpair my Daysy, delete and reinstall the app, and pair it again. This worked perfectly to fix my issues!
Thank you SO much Daysy team! 🤍
Daysy reply:

5.00/5.00
Lorena
14.02.2024
Dasys troubleshoot
My daysy had stopped working after not using for over a year because of pregnancy. The support team helped me troubleshoot the problem. They were extremely friendly, helpful, and quick to respond!
Daysy reply:

5.00/5.00
Lauren
30.01.2024
Helpful
Customer service was quick to respond and provided me a discount since my dog chewed up the last Daysy
Daysy reply:

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(Daysy - Average: 4.82 / 5.00, 48 votes)
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